Our Services

We provide our services onsite as well as in a highly secure and remote manner.

If you aren't 100% certain your company's computer network, e-mail and data could survive an unforeseen data-erasing disaster, then you need to contact us today for a FREE disaster readiness audit.

Can you put a price tag on it? Probably not; yet most business owners don't think about this until it's too late and are just hoping that their current tape drive or backup is actually working and would allow them to restore information and their business operations quickly.

According to a report from Symantec, 20% of small to medium sized business will suffer a major data-erasing disaster every 5 years.

ATSS has over 24 years experience designing and maintaining reliable computer data backup systems. Let us help you earn piece of mind by ensuring the integrity of you backup systems, from tape, portable disks, or even cloud solutions.

Software Support

  • Proactively maintain and upgrade client and server computers, including: Windows, Mac, Linux, Office, Quickbooks, and other business software.
  • Comprehensive data backup and recovery solutions.

Hardware Support

  • Diagnose, troubleshoot, repair, upgrade and install servers, laptops, desktop computers, networking equipment, printers, and scanners.
  • Recovery of lost data from hard disks or other storage devices.

Network Support & Monitoring

  • Maintain, upgrade, and install network equipment, including: switches, routers, vpn and firewall appliances.
  • Wireless internet and company-wide connectivity.
  • Proactive monitoring and filtering of Internet communications including Web browsing and Email security.

Anit-virus and Computer Security

  • Install, upgrade and maintain antivirus, internet security and spam defense software and hardware appliances.
  • Proactively monitor, detect and prevent virus, spyware, malware infections and spam.
  • Removal of infections and clean up of infected files and devices.

Video Surveillance Systems

  • Install new or maintain and upgrade existing video surveillance equipment; including CCTV and IP cameras, cabling, and digital video recorders (DVR’s).
  • Implement surveillance systems with Internet connectivity that provide for theft prevention, security, and insurance compliance.
  • Develop solutions for backup and retention of video footage.
  • Auditing existing systems for weaknesses such as blind spots, problems with video storage, or camera performance.

About ATSS

We provide superior service to our valued clients at a very affordable price.

We provide many customers with outsourced IT and network support at a fraction of the cost of maintaining an in-house staff. Our managed IT services are fast, accurate and provide superior results.

Our company Advanced Technology Support Services (ATSS) serves Northern Illinois and Southern Wisconsin. We have been in business 23 years. We have experience in technical support and making efficient use of technology in business. We are highly trained professionals with the knowledge required to perform a variety of computer and network related technical support tasks. We provide superior service to our valued clients at a very affordable price.

Our Promises To You

We will...

  • Always return your calls and emails promptly
  • Always show up on-time for scheduled appointments
  • Follow up after each service visit and continue to keep in contact
  • Provide the premier level of support and service you require and deserve, which includes our prompt response in any emergency situation
  • Place your needs before our convenience
  • Save your business money and increase your productivity

Our Philosophy

By keeping our promises we gain your trust and maintain our reputation as Northern Illinois' and Southern Wisconsin's top technology support firm. We always try to exceed your expectations in technological support as well as customer service. We want to be your companies partner IT to reduce your burden of maintaining your computer systems.


Get in Touch with Us

Feel free to call or email us anytime of any day.
We are available 24/7 to serve you.

Serving northern Illinois and southern Wisconsin for over 23 years.

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